Terms of Purchase
Last Updated: September 30, 2026
These Terms of Purchase apply to purchases made through creiomp.com.
Creiomp is operated by Yongchun Jinsui Trading Co., Ltd.
By placing an order, you acknowledge that you have reviewed these Terms of Purchase together with the other policies published on our website.
1. Product Information
We aim to provide accurate product descriptions, photographs, dimensions, features, materials, included components, and other relevant information.
Minor differences may occur because of production processes, photography, lighting, display settings, packaging changes, or reasonable manufacturing variation.
2. Toy Suitability
Different products may be suitable for different ages and play situations.
Customers should review the product page, instructions, age guidance where provided, and safety information before purchase and use.
3. Adult Supervision
Adult supervision should be provided where appropriate based on the child's age, product design, included components, and play environment.
Small parts should be kept away from children for whom they may present a hazard.
4. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, temporarily suspend sales, or cancel orders where inventory is unavailable.
5. Prices
Prices displayed on creiomp.com may change before checkout is completed.
The price accepted during checkout generally applies to the completed transaction, subject to correction of obvious technical or pricing errors where legally permitted.
6. Order Submission
Customers are responsible for reviewing product selection, quantity, shipping address, billing information, contact details, and payment information before submitting an order.
7. Order Confirmation
An order confirmation may be sent after checkout.
Orders may remain subject to payment verification, inventory availability, fraud screening, and fulfillment review.
8. Payment
Orders generally begin processing after payment has been successfully confirmed.
If payment is declined, reversed, pending, or unsuccessful, fulfillment may be delayed or cancelled.
9. Order Processing
Orders are normally processed within:
1–3 business days after payment confirmation
10. Shipping
Estimated transportation time after dispatch is approximately:
7–15 business days
Delivery estimates are not guaranteed arrival dates.
11. Tracking
Tracking information may require approximately:
24–48 hours
after shipment before carrier updates appear.
12. Shipping Address
Customers are responsible for providing complete and accurate shipping information.
Please contact service@creiomp.com immediately if you notice an address error.
13. Order Changes
Requests to modify an order should be submitted as soon as possible.
Changes cannot be guaranteed after processing has begun.
14. Order Cancellation
Cancellation requests should be submitted promptly.
We will make reasonable efforts to accommodate requests made before fulfillment begins, but cancellation cannot be guaranteed once an order has entered processing, packing, or transportation.
15. Damaged or Incorrect Products
If a product arrives damaged, incorrect, or materially defective, customers should contact us promptly and provide relevant order information and photographs where appropriate.
16. Returns
Eligible products may be submitted for return within:
30 calendar days after delivery
Customers must contact Creiomp before returning a product.
17. Return Condition
Returned toys should generally include the original product, packaging, accessories, components, pieces, and instructions where reasonably applicable.
18. Refunds
Approved refunds are generally returned to the:
original payment method
19. Refund Timing
Banks and payment providers may require additional time to post a refund after it has been submitted.
Creiomp does not control external payment-provider posting times.
20. Promotions
Promotions, bundles, discounts, and special offers may be subject to time limits, quantity restrictions, product eligibility, or other stated conditions.
21. Pricing or Technical Errors
Where an obvious technical or pricing error occurs, we may correct the error and, where legally permitted, contact the customer regarding the affected order.
22. Fraud Prevention
We reserve the right to review, hold, decline, or cancel transactions reasonably suspected of fraud, unauthorized payment use, automated abuse, or other improper activity.
23. Consumer Rights
Nothing in these Terms of Purchase is intended to exclude rights or remedies that cannot lawfully be excluded.
24. Contact Information
Creiomp
Operated by:
Yongchun Jinsui Trading Co., Ltd.
Business Address:
Unit 079, 2nd Floor, No. 87 Hubin Road, Taocheng Town, Yongchun County, Fujian Province (Cluster Registration)
Legal Representative: Lü Jiahua
Email: service@creiomp.com
Phone: +86 17677350045
Customer Service Hours: 8:00 AM–10:00 PM