02 CREIOMP · FAMILY GUIDE

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Clear information about shopping, support, delivery and store practices at Creiomp.

CLEAR POLICIES CUSTOMER SUPPORT FAMILY-FRIENDLY SHOPPING
DOCUMENT CUSTOMER CARE
02
OFFICIAL STORE INFORMATION

Creiomp

OPERATED BY Yongchun Jinsui Trading Co., Ltd.
LEGAL REPRESENTATIVE Lü Jiahua
CUSTOMER SERVICE HOURS 8:00 AM–10:00 PM
BUSINESS ADDRESS Unit 079, 2nd Floor, No. 87 Hubin Road, Taocheng Town, Yongchun County, Fujian Province (Cluster Registration)
CREIOMP POLICY

Contact Us

02

Last Updated: September 30, 2026

Thank you for visiting Creiomp.

Our customer service team can assist with product questions, order information, shipping status, address corrections, cancellation requests, returns, refunds, payment questions, and other issues related to purchases made through creiomp.com.

Brand: Creiomp

Website: creiomp.com

Customer Service Email: service@creiomp.com

Phone: +86 17677350045

Customer Service Hours: 8:00 AM–10:00 PM

Creiomp is operated by:

Yongchun Jinsui Trading Co., Ltd.

Business Address:

Unit 079, 2nd Floor, No. 87 Hubin Road, Taocheng Town, Yongchun County, Fujian Province (Cluster Registration)

Legal Representative: Lü Jiahua

When contacting us regarding an existing order, please include your order number and the email address used during checkout whenever possible.

If you recently received a shipping confirmation but tracking has not yet updated, please allow approximately 24–48 hours for carrier systems to display shipment activity.

If you need to change or cancel an order, contact us as soon as possible. We will make reasonable efforts to assist before fulfillment begins, but changes or cancellations cannot be guaranteed once an order has entered processing, packing, or shipment.

For return requests, please contact us before sending any item back. Our customer service team will provide the appropriate return instructions.

SHOPPING AT CREIOMP

A few useful things to know.

01
ORDER PROCESSING 1–3 Business Days

Orders are normally prepared after successful payment confirmation.

02
ESTIMATED TRANSIT 7–15 Business Days

Estimated transportation time begins after your order has been dispatched.

03
RETURN WINDOW 30 Days

Eligible return requests may be submitted within 30 days after delivery.

04
TRACKING UPDATE 24–48 Hours

Carrier tracking may require some time before the first movement appears.

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PLAY WITH CARE

Every toy is different.

Please review the individual product description, age guidance and any product-specific instructions before use. Adult supervision should be provided where appropriate.

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